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Volume 28,
Number 6
IN THIS ISSUE

President's Pen

Mark Your Calendar


CPLP Study Groups Now Forming

CIASTD May Meeting

Certificate? Certification? What's The Difference & Which One Is Right For Me?

New Member Profile

Book Review

The Training Point

Call for Articles

Meet Our New Members

CHAPTER SERVICES ADDRESS
CIASTD Chapter Services
9840 Westpoint Drive, Suite 260
Indianapolis, IN 46256
(317) 841-1395
Fax (317) 841-8206

Editor
Linda Mayer

Design
MP Records Communications

Krista Skidmore,
President

Lisa Autry,
Past President

Leanne Batchelder,
President-Elect

Michelle Burke, CPLP.
VP of Communications

Lee Ann Flick,
VP of Programs

Brian Lusk,
VP of Membership

Andrea Moore, CPLP
VP of Workforce Learning & Certification

Holly Mortlock,
VP of Administration

Kris Taylor, CPLP
Andy McGuire,
VPs of Special Events

Sam Thompson,
VP of Finance

Mark Records,
Executive Director


June 2007

Newsletter Sponsor

President's Pen

 

I would like to take this opportunity to provide the chapter with a mid-year update on the progress we are making toward our 2007 strategic initiatives. You have a strong board of directors and committees full of workplace-learning leaders who are contributing countless hours to provide you with quality experiences in the following four areas:

• Obtaining education and skill development
• Fostering professional relationships and partnerships
• Identifying leading-edge practices and applications
• Linking individuals with creative solutions

Our strategic plan is focused on the following priorities: 1) create and implement in-depth development opportunities; 2) improve the stability and continuity in the chapter structure through a strong volunteer structure; and 3) raise awareness about the ASTD competency model.

To support these priorities, we have developed the following key initiatives. We feel they will also help you as you continue to make strategic contributions to your own organization.

Membership
Our goal — increase new memberships so we continue to grow as a chapter.

Benefit — You will feel a renewed sense of value from your membership by volunteering your talents to the chapter, and you will benefit from networking with a more diverse group of professionals.

Our progress — We launched a member renewal campaign that netted significant results. We instituted new metrics to help us track our progress and implemented a new member renewal follow-up system to ensure our chapter stays vibrant.


Fall Education Conference
Our goal — reinvent the fall conference to model learning as a process, not just an event.

Benefit — You will learn from the content, foster new relationships with your peers, and be linked to creative solutions you can use in your organization.

Our progress — The theme for the fall learning event was launched in April. The committee is hard at work to deliver an exceptional series of learning tracks designed to practice what we preach—that learning is not about events! We need your feedback and hope you have already participated in the online survey sent this month. Let any board member know if you have an interest in volunteering for this exciting experience.

Communication
Our goal — improve the value and usability of the CIASTD website to provide benefits to current members and attract new members.

Benefit — You will have access to new resources and dynamic member benefits.

Our progress — A prototype of a new website has been created. Content is now being designed, and we hope to have a more functional and dynamic website up and running by the fall. This means important information will be at your fingertips in a more usable format. Most important, you will see the information that matters most to you, rather than a picture of me on the homepage!

Finance
Our goal — refine and market corporate sponsorship packages to support the growing services of our chapter.

Benefit — You will have increased opportunities to support our chapter through sponsorship while at the same time gaining exposure for your business. Also, you will be able to learn about innovative products and services that you can apply to your work.

Our progress — A new set of sponsorship packages was launched this year as well. There are a number of affordable opportunities ranging from advertising on the new website to sponsoring monthly programs and/or our fall learning experience. In the near future you will receive a letter outlining these options. If you think your company may be interested, please contact Mark Records, Michelle Burke, or Sam Thompson.

Certification (CPLP)
Our goal — create and maintain a CPLP study group, manage a library of study resources, and support the successful certification process of our members.

Benefit — You will have access to the support you need from those who are already CPLP certified and increase your likelihood of passing the exam.

Our progress — We started our first-ever chapter study group with a handful of participants. There will be another opportunity to participate in the fall. This member benefit exists solely to help the increasing number of CIASTD members who are taking the CPLP exam. Benefits include a multi-week study group, a library of resources including the ASTD learning kit, and access to CPLP-certified professionals who can give you the benefit of their experience in both the exam and work product submission phases. Please contact Andrea Moore if you are contemplating taking the exam in the next year!

Programs

Our goal — provide members with high-quality professional development opportunities and increase the flexibility of our program formats.

Benefits — You will build quality peer relationships by regularly attending our monthly programs and build your competencies as a workplace learning professional.

Our progress — The programs committee has had a number of exceptional professional development opportunities already this year, but the best is yet to come! We are excited to have Patrick Leddin of FranklinCovey, Dr. Thiagi, and Dr. Brinkerhoff here in July, August, and September respectively. Please see the CIASTD website for more detailed descriptions about upcoming programs.

What a great year of progress we have had. On behalf of the Board of Directors, I extend an invitation to you: join us and help us improve our programs and services even more. When you become involved in our programs and volunteer with one of our committees, you will be amazed at how much your engagement will enhance your CIASTD experience.


Krista F. Skidmore, JD, SPHR
Krista is president and founder of FlashPoint, a consulting firm providing a range of leadership development, human resources, and performance improvement solutions to clients throughout the Midwest.

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Mark Your Calendar!

 

Don't forget to mark your calendar for 2007!

July 27th
What the CEO Wants YOU to know
Patrick Leddin, Senior Consultant, FranklinCovey

August 24th
Come Play With Us
Workshop (full day w/ half day option)
Dr. Thiagi

September 28th
Success Case Method Workshop
Dr. Brinkerhoff, Advantage Way

October 26th
Coaching with Emotional Intelligence
Scott Livingston, IntegratEI

DID YOU KNOW?? You can purchase program tickets at a discount!
Attend each meeting for only $22.50…when you purchase in groups of:
4 Tickets: $90.00
6 Tickets: $135.00
9 Tickets: $202.50
12 Tickets: $270.00
20 Tickets: $450.00

To order online, click here. You can also contact Mark Records at (317) 841-8202.

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CPLP Study Groups Now Forming!

CIASTD wants to support your growth! If you are interested in pursuing the CPLP designation and want more information, please contact Andrea Moore, VP of Workplace Learning and Certification at amoore@FlashPointHR.com.

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May Meeting Recap
Staying on Track with Virtual Teams
By Laurie Thompson

CIASTD participants of the May meeting are now better equipped to handle virtual teams thanks to Sharon Boller and the staff of Bottom-Line Performance, Inc., who led us through a simulation designed to explore the challenges of being successful and staying on track with virtual teams.

The session began with a group discussion defining the meaning of a team and virtual work versus virtual teamwork. Using a race theme to break the group into teams to simulate virtual teaming in action, Bottom-Line physically divided participants into two office locations – HQ and remote. A budget was provided to each team to pay for supplies, shipping, meetings, phone calls, and e-mails. A group of observers was tasked with identifying behaviors of the teams in relation to the five competencies of effective teams which include:

• Communication
• Environment
• Collaboration
• Efficiency
• Innovation

The goal was to build a bridge with specific dimensions that also supported five pounds. The twist in the activity was that each office location/team was responsible for constructing only half of the bridge. For each team to be successful, the completed bridge had to pass inspection by the Bottom-Line Performance team. At the end of the session, teams were assessed on the five competencies. Learners walked away with a better appreciation for what it takes to communicate and stay on track in virtual teams.

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Certificate? Certification?
What's The Difference & Which One Is Right For Me?

By Andrea Moore and Dan Johnson

As workplace learning professionals, we understand the importance of continuing our education, as learning is a life-long process. There are many options as we consider different ways in which we can build our skills and body of knowledge. CIASTD, in conjunction with ASTD, provides you with two options – the Certified Professional in Learning & Performance (CPLP) Certification Program and the Human Performance Improvement (HPI) Certificate Program.

The purpose of this article (the first of a three-part series) is to distinguish between the CPLP and the HPI programs at a high level. We will then provide more detailed information on the CPLP and HPI programs in the remaining two articles in this series. Our intention is to empower you to make continuing education decisions that are best for you and your career path.

The best choice for you depends on your goals and objectives, and your employer’s (or clients’) needs. Research each of the options and talk with people who have gone through the programs to determine which makes the most sense for you. Consider the high-level summary noted in the table below:

CPLP Certification
HPI Certificate
Developed by ASTD and supported by CIASTD Developed by ASTD and supported by CIASTD
CIASTD offers a 9-week preparation program to prepare you for successful completion of the knowledge-exam and work product submission. Series of four three-day classes, on-the-job assignments, and a final consulting project facilitated by two past presidents of CIASTD.
Focuses on testing and providing evidence that signifies someone has the required knowledge, experience, and has met predetermined standards for successful practice in the field. The CPLP certification is broad as it is built around ASTD’s competency model and the 9 areas of expertise—designing learning, delivering learning, facilitating organizational change, managing the learning function, career planning and talent management, measuring and evaluating, coaching, improving human performance, and managing organizational knowledge. Focuses on acquiring specific knowledge, skills, and tools related to human performance improvement in the workplace. Course content includes Introduction to Human Performance Improvement, Evaluating Performance Improvement Solutions, Analyzing Human Performance, Designing & Selecting Performance Improvement Solutions, and a consulting project. Participants consult with client outside of their workplace, applying these new skills and tools, and are supervised by the course facilitators.
Professionals in the learning and performance field with a bare minimum of three years related work experience may apply, though five or more years of related experience is recommended Trainers, HR professionals, OD consultants, and other professionals with some experience with training and development may participate.
Certification awarded by ASTD Certificate awarded by ASTD
Indicates mastery/competency as measured against a defensible set of standards, by exam and application. The knowledge exam has 150 multiple-choice questions and focuses on the 9 areas. After passing Part I, the submission
of a work product and answering questions in one area is required to ensure application of knowledge.

Indicates successful completion of course exercises, on-the-job projects, and a final consulting project – all with a focus on improving human performance in the workplace

 

 

Standards set through a defensible, industry-wide process (job analysis/role delineation) that result in an outline of required knowledge and skills. Course content developed by ASTD and actual performance consultants, based on skills and tools needed to improve performance in the workplace.
Results in the CPLP credential to be listed after one's name. Usually listed on a resume detailing education
Has on-going requirements in order to maintain; the CPLP credential is valid for three years. Individuals must maintain their certification through retesting or by earning professional development credits. Demonstrates knowledge and skill level of course content and successful application of course content to on-the-job and in a real world consulting projects.
For more information on the CPLP Certification Program, contact:
Andrea Moore, VP of Workplace Learning and Certification for CIASTD at (317) 229-3078
For more information on the HPI Certificate Program, contact:
Dan Johnson at (317) 791-0570 or
Marianne Whelchel at (317) 865-9523.

Don’t miss next month’s article where we delve into the details of the CPLP Certification Program.

In the July newsletter, the details of the HPI Certificate Program will be explored.

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New Member Profile

Karen Zwick

1. Describe your position at your current employer.
I am the President and Owner of 1st Class Solutions, we currently have 14 employees.1st Class Solutions closes workplace performance gaps by providing targeted instructional design and training. The company's customized solutions incorporate the appropriate blend of elearning, classroom and self-study materials, job aids, online help systems, and standard operating procedures.

2. What I love doing most in my job is when I... provide a client a "1st Class" solution that results in significant performance improvements.

3. The thing I like most about working in training and development is…helping people.

4. The book I read most recently for work is... The Five Dysfunctions of a Team
The book I most recently read for pleasure is.... The Language of God

5. What I did before I worked for my current employer was.... run a computer training center.

6. Describe your childhood and educational experiences. I am the oldest of four children. I grew up in a highly scientific family. My father was a research scientist. My three siblings are a science teacher, corn breeding research scientist, and a physician. My undergraduate and first master's degrees are in Education and Mathematics. My second master's degree is in Computer Science. For the past five years, I have attended a number of certificate programs in Instructional Design and Human Performance Improvement.

7. Describe your family. I have been married to Jim Zwick for 26 years. We have a son, Matthew, and a daughter, Kristen. They are both full-time students at IUPUI.

8. One of the times I felt the most success in my life was. Now! I have a great immediate and extended family, great friends, and a great church family. I have 14 awesome employees, fabulous clients, and a profession that I love. My cup runneth over.

9. If I could do something I have never done before it would be... Go to Italy.

10. If you really knew me, you would know that I am completely passionate about the profession of workplace learning and performance. I participated in the pilot program for CPLP certification because I want our profession to earn the respect it should.


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Book Review

Never Eat Alone
By Keith Ferrazzi
Reviewed by Michelle Burke

Networking is not the key to success! Now that I have your attention, I would like to share a book with you that has changed my way of thinking. Keith Ferrazzi, does not like the term networking - you quickly learn in his book, Never Eat Alone. Who is Keith Ferrazzi? He is a successful CEO, and self-proclaimed master connector, who maintains consistent contact with over 5000 people. The secret to success, whatever that might look like for any individual, is the relationships that are built along the way.

The difference between networking and relationship-building is simple. When you network, you are looking for something – to sell your product or make connections that may lead to a new job. When you are relationship building, you are creating a meaningful connection between yourself and another person that is not based on an immediate need. These relationships should be built long before you actually need something from the people involved.

Reading Never Eat Alone can make one feel like the wallflower at the prom. Ferrazzi’s stories and examples include an array of popular celebrities, renowned businesspeople, and heavyweight politicians that he has met and built relationships along his way to success.

So how does he suggest you accomplish what he has?

  • Do your homework. Figure out ahead of time who you want to meet, research that person, find out where that person will be and make sure you are there.
  • Turn cold calls warm. Use research skills, find a connection to someone you want to cold call and use that connection to find a way in.
  • Create a relationship with the gatekeeper. If you get to know the gatekeepers of the most important people to whom you want access, they will be more willing to let you through when you ask.
  • Stay visible. Never lose touch with the people you have connected with. Send e-mails. Write thank you cards. Make phone calls. Schedule dinners.
  • Share your passion. Don’t attend networking events – attend social events with like-minded people who have similar viewpoints and interests.
  • Always follow-up. Whether you just attended the most important meeting of your life or you met someone in passing, always follow-up.
  • Attend conferences. Use conferences to get to know people you have always wanted to know. Speak at conferences to get your name out there and open up opportunities to meet more people.
  • Connect with connectors. If you can get to know just one master connector, you will expand your community of contacts exponentially.
  • Connect your circle with someone else’s circle. Even if you never meet a master connector, you can join your circle with someone else’s in your community to grow both circles.
  • Master the art of small talk. When you do get a chance to meet someone, be ready to talk to them about more than the weather. Be sincere, adjust your viewpoint as necessary, and be a good listener.

    Implementing all of Ferrazzi’s suggestions to the extent he suggests would be nearly impossible for the person who works in an office eight hours a day. Having spent the last three weeks focusing on specific techniques and making them relevant in the context of my life, I have found that they do lead to greater success in relationships and ultimately a greater connection to others.


Next Month Michelle will be reporting on the ASTD Conference.


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The Training Point

Each month we are highlighting a training tip. If you have one that you would like to share, please submit to by the second week of the month.

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A Call for Articles

Wouldn’t you like to get published? The CIASTD Facilitator could be just the vehicle you are looking for. We are on the lookout for articles that further learning in the areas of training and development. While we may not be able to publish every article we receive, we believe that each issue of the Facilitator could be enriched by the addition of a few articles. And it’s always nice to be published! Submit articles by emailing them to lpmayer@comcast.net. We prefer files in Microsoft Word format.

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New Members


In each issue of The Facilitator, we will list members that have joined or re-joined CIASTD since the previous issue. Since the last issue of The Facilitator, we have signed 10 new members. To see a list of the new members, click here.

Rosalyn Harris
Andrew Erne
John Willcocks
Jennifer Weldy
Margaret Green
Paul Spilker
Julie Stoelting
Melissa McDonald
Eddie Journey
Christy Poturkovic

If you are a member of CIASTD, and would like access to the complete membership list, it is available on our web site at www.ciastd.org.

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