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Volume 29,
Number 5
IN THIS ISSUE

President's Pen

CPLP Study Groups Registration Ends Tuesday!

Ongoing Learning Groups' Cozy Corner

Community Ties: Training, Inc.

Training Tip

April Meeting Recap

May's Upcoming Session

Don't Forget - Meetings moved to the Pyramids

Mark Your Calendar


Submit an RFP

Call for Articles

Meet Our New Members

CHAPTER SERVICES ADDRESS
CIASTD Chapter Services
9840 Westpoint Drive, Suite 260
Indianapolis, IN 46256
(317) 841-1395
Fax (317) 841-8206

Editor
Martie Hoofer

Design
MP Records Communications

Leanne Batchelder,
President

Krista Skidmore,
Past President

Andrea Moore,
President-Elect

Michelle Burke, CPLP
VP of Communications

Lee Ann Flick,
VP of Programs

Brian Lusk,
VP of Membership

Kris Taylor
VP of Workforce Learning & Certification

Gayle Beebe,
VP of Administration

Gretchen Schott,
VP of Special Events

Tara Holloway,
VP of Special Events

Renee Harness,
VP of Finance

Mark Records,
Executive Director


May 2008

Newsletter Sponsor

From The President's Pen

 

By: Leanne Batchelder, CIASTD 2008 President

Leanne is giving her pen a rest this month. Make sure to attend the May 23rd CIASTD meeting to catch up on all the latest CIASTD happenings.

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Registration Closes Tuesday for CPLP Study Group Registration!

 

By Kris Taylor

Study groups for members preparing for CPLP certification have begun! CIASTD is offering bi-weekly study groups in order to prepare for the fall CPLP testing window. Sessions will be spaced between May and early September, with approximately two sessions per month. The next study group will begin on May 14th (final meeting schedule to be determined). Registration for the study groups will close on Tuesday, May 13th.

Sessions will run from 5 to 8 PM, and participants may chose to either attend in person or call in via a conference bridge. Sessions will cover each of the 9 competency areas and will be led by a senior practitioner in each subject. Participants can also choose to borrow study kits for up to 6 months at a time!

Study sessions are offered to CIASTD members for a fee of $135 for all 9 sessions. In addition to the study groups, members who purchase a CPLP study package for $350 will be able to use the ASTD study guides and have their work product reviewed prior to submission. These will be the only study sessions offered in 2008 from CIASTD. For more information or to register, visit the CIASTD website.

Date and Time:

Wednesday Evenings (bi-weekly, beginning May 14th)
5:00pm - 8:00pm

Location: RCI
9998 North Michigan Road
Carmel, IN 46032
Cost:

$135 to attend only the study groups
$250 to use study kits
$100 for Work Product Review and Coaching

or purchase the CIASTD CPLP Package for only $350 and receive all 3 options for one low price!

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Ongoing Learning Groups' Cozy Corner



By Roger Reeves

Career Development OLG Update

The Career Development ongoing learning group has had 4 webconferences so
far this year. Thus far, we have:

  • explored our definitions of career development
  • assessed what each member's organization is current offering for employee and leadership development
  • identified techniques to obtain management buy-in

Our next conversation is planned to discuss evaluation and effectiveness
metrics. A copy of our consolidated presentation slides can be found on
the Career Development OLG website.
(http://iota.pair.com/stevens/ciastd/OLG/careerdevelopOLG.php).

For more information, please contact Roger Reeves at reeves.ra@lilly.com.

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Community Ties: Training, Inc.



By Jennifer Taylor

Who is Training, Inc.?
Since 1981, Training, Inc. has served nearly 5,000 people living in poverty in their career training programs. This United Way agency has been working in our communities for over 25 years.

What do they do?
Training, Inc.’s mission is to equip people to become self-sufficient. They help people get the marketable skills they need to support themselves and their families through a 12-week Career Track program. This skill building program includes two specialty options: Microsoft Office & Business Support or Medical Clerical. Also included are internships, job search assistance, case management, and at least one year of job retention assistance.

What is the result?
97% job placement and 85% job retention at 1 year!

How can you help?
Be a part of something great! Attend the May 23rd CIASTD meeting where you can:

  1. Visit the information table to learn how you and your organization can help by providing an internship, teaching a life management/business culture workshop, helping with practice interviews, and more!
  2. Donate Wish List items
    • Business clothing for men & women, including plus sizes, purses, shoes
    • Gently used portfolios and briefcases
    • Bus passes
    • Office supplies
    • 1 GB flash drives
    • Gift Cards to grocery or retail stores
    • Computers (Pentium III and higher)
For more information, visit www.traininginc-indy.org

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Training Tip

By Sharon McGuire

Accelerated Learning (Part 3) – Presentation

What is Accelerated Learning (AL)? To recap Part 2 – Preparation; this is what you will be doing prior to the learning event. This phase includes the Learner Preparation Package, Environment, and Peripherals. The Learner Preparation Package is any pre-work that you will have the participants perform. This may include an introduction to the workshop, assessments, readings, etc. This package should answer the WIIFM question that participants will have and sets the tone for the workshop. The Environment plays an important role in engaging the learners. Noise, distractions, and uncomfortable seating arrangements can lead to barriers in learning. Lastly, the Peripherals in the environment can either deter or promote learning. Learning is enhanced when the environment is positive and stimulating.

Part three of this series will focus on the second phase of the Accelerated Learning (AL) methodology: Presentation

The Presentation Phase continues to build on the preparation work that has already been completed. The elements that make up this phase of AL are Positive Suggestions, Music, Active Presentation, Collaboration, Peer Teaching, and Mind Mapping. Here is a closer look at each of these elements.

We all know how negativity can affect our daily lives and how we perceive situations. It is no different when you are in a learning environment. Positive Suggestions can break down barriers to learning by focusing the participant on the possibilities of what they will learn instead of the limitations. If you state that the information is difficult to understand, that automatically creates a learning barrier in the mind of the participant. Positive suggestions provide external direction to the way that a participant perceives the material. Using images of enjoyment and success in learning the material contributes to a positive learning outcome.

Music creates a calm, but alert state that is optimal for learning information quickly. Research has shown that heartbeat and breathing rates tend to synchronize to the beat of the music being played. Therefore, it is important to identify the pace of the learning environment and choose music appropriate for that pace. Music such largo or adagio (baroque), tend to relax participants and settle them into a learning state or will help them focus during reading time. Faster-paced music creates more energy to help move participants toward completion of work or more energy during interactive activities.

Active Presentation uses analogies, stories, metaphors, visuals and mental imaging to stimulate the senses and strengthens learning through association. Using vivid language, voice intonation, and props can also stimulate participant learning.

Confucius once said, “I hear and I forget. I see and I remember. I do and I understand.” The same goes for adults in a learning environment. Collaboration taps the group’s energy and engages the participants in the learning process. Things such as small discussion groups, self-discovery exercises, role-playing, and games have participants “doing” instead of just “hearing” or “seeing.”

Early on in a workshop, Peer Teaching can help relieve anxiety and involve all participants in the learning process. Peer teaching is pairing learners to review information and “teach” it back to each other. The one who learns the most is the one who teaches, so applying this practice as part of your presentation will provide the participants with immediate feedback and self-assessment of the learning.

Lastly, Mind Mapping is a powerful technique for engaging participants and stimulating creativity. Mind maps can be used to outline a course, generate new ideas, taking notes, reviewing content, or creating a job aid. Here are some essentials to remember when creating a mind map:

  • Use lots of colors and images
  • Use unlined paper
  • Determine the main topic or idea and print it in the center of page and enclose it in a shape
  • Add branches to catch important points and spin-off branches to record sub-points the add key words and details to the branches
  • Use symbols and images for better recall of the information and use arrows to connect ideas
  • Make it brief and simple; print information instead of script writing is better for recall

Including these elements in your presentation is sure to engage the participants and enhance the learning process.

Next month’s installment will review Part 4 of Accelerated Learning - Practice.

Information was adapted from ASTD Info-line Issue 9209, Accelerated Learning

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April Meeting Recap

By Jennifer Taylor

Nancy S. Ahlrichs, SPHR , Vice President of Workforce Development and Diversity at the United Way of Central Indiana, shared her insights and experiences in a presentation titled “Generations in the Workforce: Engagement at Every Age”.

Ahlrichs, the author of popular titles such as “Igniting Gen B & Gen V: The New Rules of Engagement for Boomers, Veterans, and Other Long-termers On the Job", discussed what makes different generations tick, how to communicate better across generations, and uncovering myths about long-term employees.

By the end of the morning, participants discussed these objectives and reviewed five steps to creating a fully engaged workforce. Nancy’s five steps that will lead to engagement for all employees are:

  1. Assess your demographics – Knowing your organization’s generational makeup helps to understand the best methods of communication, your company’s values, and how to create a workplace conducive to high performance and company loyalty.
  2. Redefine retirement and the job – According to an Accenture study referenced, 70% of the workforce plans to retire from their current organizations. It stands to reason that companies would benefit from considering other “alternative” retirement plans, such as boomerang hires, using retirees for project staff, trainers, or mentors; all of which are becoming increasingly popular in today’s corporations.
  3. Provide flexibility – Tremendous successes have resulted in companies that adopt a flex schedule or the option to work from home for members of every generation. Other options include on-loan positions, telecommuting, and job sharing. Ultimately, these options result in a workforce that feels trusted, valued, and engaged.
  4. Mandate performance –Giving consistent feedback is vital to getting consistent performance. More importantly, allowing and soliciting feedback from employees on a regular basis helps to build and maintain trust.
  5. Make engagement part of the culture – All employees want fairness, care and concern, feelings of accomplishment and appreciation, and trust. Providing specific goals, coaching individuals, asking for ideas/feedback, recognizing and rewarding achievement, and providing opportunities for advancement are all ways to create an engaged culture.
After a close look at characteristics and values of veterans, baby boomers, Generation X, and Generation Y, Nancy led discussions about the Employer of Choice for each generation. Participants agreed that assumptions made about each generation affects how companies manage, train, and promote employees. In fact, about half of the current workforce is made up of baby boomers and veterans.

If companies are not attentive to the value in these groups, they could well be subjecting themselves to a loss of half of their employees at the most competitive time in US history.

May's Upcoming Session - Discovery Learning with Donna Burnette

CIASTD May Meeting
Friday, May 23, 2008

Discovery Learning
Donna Burnette, Tango Learning


Click Here to Register Now!

Topic: Discovery Learning
Speaker:

Donna Burnette, Tango Learning

Agenda:

Registration and Networking: 8:00am - 8:30am
Program: 8:30am - 11:00am

Location:

Holiday Inn North at the Pyramids
3850 DePauw Blvd.
Indianapolis, IN 46268

Cost: $25 Members
$35 Non-Members
$15 Students

Program Description:
As the leadership and management landscape within organizations becomes more complex, more and more learning professionals are recognizing that a different approach to organizational learning is required. Learning initiatives in this landscape typically have several requisites: they must engage learners personally – and even emotionally – in the conceptual content; they must connect it to their contexts in very immediate ways through mirrored reality scenarios; they must invite the learner to draw from their own expertise to “co-create” the content; and they must provide opportunity to test the content, reflect upon it, and explore it in real time.
These approaches are often referred to as “discovery based”.

Increasingly, organizational leaders, who have a knack for quickly embracing anything that delivers results, are flocking to discovery-based programs that marry the worlds of adult learning theory and old-fashioned Madison Avenue persuasion. But upon closer consideration, perhaps these two fields really aren’t so different.

This presentation will demonstrate how marketing techniques such as:

  • Stories
  • Metaphors
  • Emotional “pulls”
  • Visuals
  • Sensory stimuli
  • Hands-on demos
  • Surprise
  • Simplicity
  • Memory cues
  • Varied media and formats
  • Humor
  • Gaming techniques

can be combined with solid instructional design to develop programs which are engaging, immediately applicable and fun! And let’s not forget – increase retention!

Program Objectives:

  1. Participants will hear how marketing techniques and instructional design are create an approach to discovery based learning design.
  2. Participants will see how the tools and techniques of discovery learning design are used in various types of programs.
  3. Participants will participate in a discovery learning simulation.

Speaker Bio:
Donna K Burnette partnered with CoveyLink to design and develop the Speed of Trust -- an innovative, discovery-learning simulation based on Stephen M.R. Covey’s book of the same title. She works in close collaboration with the team at CoveyLink to bring the simulation to companies across the globe. You can also find her speaking on the topics of Trust and Discovery Learning.

Prior to launching Tango Learning in 2008, Donna was the CEO and managing partner of Solutions House – a Tampa based training company. Before building Solutions House, she brought her expertise to another Tampa based firm - Paradigm Learning. With her Organization Development background, Donna had the opportunity to spend six months working in London with Deutsche Bank facilitating and leading process re-engineering workshops for Transform Consulting. She joined Transform after leaving National Insurance Services (NIS) where she was Vice President of Human Development. Major initiatives under Donna’s guidance included the design and implementation of a performance management process, facilitation of business process reengineering workshops and quality teams, and all aspects of human resources. Donna was key in leading NIS’ reengineering process design teams to the successful completion of their goals.

Click Here to Register

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Don't Forget - Meetings Moved to the Pyramids
Holiday Inn North at the Pyramids
I-465 & Michigan Road on Indianapolis’ Northwest side
3850 DePauw Blvd.
Indianapolis, IN 46268
Hotel Front Desk: 317-872-9790

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Mark Your Calendar!


DON'T FORGET TO MARK YOUR CALENDAR FOR 2008!

May 23
Discovery Learning
Donna Burnette
Tango Learning
June 27
Coaching
Michele Knight
iPEC Coaching
July 25
Experiential Leaning Methods - Building Interaction into Training
Renie McClay
August 22
Additional Information Coming Soon...
TBD
September 18
Organizational Change Management
Joint Session with HRACI
October 24
Learning Transfer
Tim Baldwin (Prof. of Training at IU MBA School)

Visit www.CIASTD.com for the entire year's calendar!


DID YOU KNOW?? You can purchase program tickets at a discount!
Attend each meeting for only $22.50…when you purchase in groups of:
4 Tickets: $90.00
6 Tickets: $135.00
9 Tickets: $202.50
12 Tickets: $270.00
20 Tickets: $450.00

To order online, click here. You can also contact Mark Records at (317) 841-8202.

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Submit an RFP

Interested in speaking at a future CIASTD meeting?
Visit www.ciastd.com for more information.

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A Call for Articles


Wouldn’t you like to get published? CIASTD’s The Facilitator could be just the vehicle you are looking for. We are on the lookout for articles that further learning in the areas of training and development. While we may not be able to publish every article we receive, we believe each issue of The Facilitator would be enriched by the addition of articles CIASTD members. As a bonus, there’s VIP bucks awaiting each published article! Submit articles by emailing them to mhoofer@salliemae.com. We prefer files in Microsoft Word format.

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New Members


In each issue of The Facilitator, we will list members that have joined or re-joined CIASTD since the previous issue. Since the last issue of The Facilitator, we have signed 6 new members.

Mary Messerlie, Indianapolis, IN
Christine Duncan, Woodward-Duncan Consulting, LLC
Jeremy King, Flashpoint
Rebecca Carver, Bezer Homes
Sally Eisbrenner, Ivy Tech Community College
Elisabeth Schultz, Eli Lilly and Company


If you are a member of CIASTD, and would like access to the complete membership directory, it is available on our web site at www.ciastd.org.

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